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Snooth User: lbourrou

Please stop spamming

Posted by lbourrou, Jul 23, 2012.

I downloaded your app thinking that it would allow me to scan wine labels. It doesn't in the free version. Fine.

Problem is that your registration process is flawed. My user name was refused because it was already in use and when I changed it I was told my email was already registered. So...basically I couldn't join but my email was already in your database....

I deleted your app but started receiving your emails. I unsubscribed but I'm still getting them. Eventhough I didn't even complete the registration and I'm not even a member of your community....

You are completely out of line with respect to decent email management practices.

 

Replies

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Reply by Clare Goggin Sivits, Jul 24, 2012.

Hi Ibourrou,

I'm sorry to hear you had trouble unsubscribing! I've updated your preferences so you should not be receiving any emails any longer. I believe it does take about 24 hours to fully go through though.

If you have any issues in the future, feel free to reach out to me personally.

Thanks,

Clare


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