Wine Talk

Snooth User: jamessulis

No feedback returns

Posted by jamessulis, Aug 12, 2013.

I am posting here because when posted to site feedback, site feedback never returns with any answers.

I love Snooth, it's my favorite web site ever. I have posted 3 times with questions and Snooth feedback never responds. 

Please check my last two or three posts in feedback and possibly get back to me?

Thanks,

A LOYAL Snooth fan

Lefty  The Great Pacific Northwest

Replies

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Reply by EMark, Aug 13, 2013.

Lefty, as a suggestion, why don't you send a private message to GDP? 

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Reply by Richard Foxall, Aug 13, 2013.

Or Phillip.

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Reply by jamessulis, Aug 13, 2013.

Thank you both EMARK AND FOXALL.

Lefty

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Reply by napagirl68, Aug 13, 2013.

Also try Chris Carpita, the tech leader at snooth... he usually helps me.

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Reply by jamessulis, Aug 14, 2013.

Thanks Napagirl.

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Reply by jamessulis, Aug 19, 2013.

@ EMARK,

Thanks for the tip, wrote GDP on the 14th of August..........hopefully waiting for some kind of reply.

If I don't receive one, I guess I can live with my problems.

 

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Reply by EMark, Aug 19, 2013.

Lefty, you may or may not have noticed the gripe that I posted the other day in which GDP responded and said he would check it out.  I have not seen a response, but on the plus side, I have not had any problems the last few days.

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Reply by jamessulis, Aug 20, 2013.

@EMARK Yes, I did see your post and Greg's reply.. I'm sure he'll get back to me when the time is appropriate for him. I'm sure he's always busy and possibly he could have the flu or something. I'm ok with not having my problems solved right away................maybe they're being or have been fixed already. Thanks for the info. In the meantime, Snooth rocks.

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Reply by Gregory Dal Piaz, Aug 22, 2013.

So,

We've been playing around with our servers trying to integrate some of our systems and that has caused some problem accessing the site. Curiously I seem to have the most problems, even when other members of our team seem to have none. It's a slow process but we're working on getting everything synched up and I think we are almost there so we shouldn't be seeing any additional significant problems moving forward. Feel free to message me if you're still having issues and I'll try to work with you to resolve them!


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