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Snooth User: dmcker

Access denied to Snooth servers

Posted by dmcker, Aug 16, 2010.

For nearly an hour, from just before 6pm EDT to well after 6:30pm EDT on Monday, Aug. 16, I was completely unable to get into the Snooth servers on multiple tries. From over here in Tokyo, the site appeared to be down. In looking at the time stamps on forum posts by people in the NYC area, I see that was not the case there.

I'm wondering what the problem was. During that  same period I was successfully accessing more than a dozen servers in North America, Asia and Europe, so it wasn't an issue at this end.

Any guesses, Mark and Philip?


Reply by Gregory Dal Piaz, Aug 16, 2010.

I've got them looking into it. Thanks for letting us know!

Reply by Mark Angelillo, Aug 16, 2010.

Hey DM - I can confirm that we were getting traffic from other users in Japan during that period. Sorry to hear about your connectivity issues.

Reply by dmcker, Aug 16, 2010.

Curiouser and curiouser. Why could I access servers in California, Honolulu, British Columbia, Washington D.C., London, Amsterdam, Geneva, Shanghai, Hong Kong, Bangkok and Sydney, but not Snooth's?

Reply by Mark Angelillo, Aug 17, 2010.

It sounds like you might have a routing problem. It's probably worth having a chat with your ISP. Our servers were up during that time period.

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